Shipping Policy – Tech Nozen

Welcome to Tech Nozen. We are committed to delivering your orders safely and on time. Please read our shipping policy below.

Order Processing

• All orders are processed within 1–2 business days after order confirmation.

• Orders placed on weekends or public holidays will be processed on the next working day.

Delivery Time

• Pakistan: Estimated delivery time is 2–5 business days, depending on your location.

• Delivery times may vary during sales, holidays, or due to courier delays.

Shipping Charges

• Standard Shipping: Rs. 250 across Pakistan.

• Any free shipping offers will be clearly mentioned during promotional campaigns.

Order Tracking

• Once your order is shipped, you will receive a tracking number via SMS, WhatsApp, or Email (where applicable) so you can track your package.

Cash on Delivery (COD)

• We offer Cash on Delivery (COD) all over Pakistan.

• Please ensure someone is available to receive the parcel at the provided address.

Incorrect Address

• Customers are responsible for providing the correct shipping address.

• Tech Nozen is not responsible for delays or failed deliveries caused by incorrect or incomplete address details.

Delayed Deliveries

• While we strive to deliver every order on time, unexpected delays due to weather, public holidays, courier issues, or other circumstances may occur.

• We appreciate your patience and understanding in such situations.

Damaged or Missing Items

• If your order arrives damaged or an item is missing, please contact us within 24 hours of receiving your parcel with clear photos of the package and product.

• Our support team will review the issue and provide a suitable solution.

Contact Us

If you have any questions regarding shipping or your order, feel free to contact Tech Nozen. Our support team is always happy to assist you.